Our Approach
Our focus is your balanced success! A unified approach to ensuring workflow, systems and staff come together to empower your practice to focus on what’s important, delivering quality care while minimizing costs and hassles for all involved. We have a diverse level of practice experience that allows us to review an organization as whole, not just one area. By getting these pieces to work in harmony we find the energy of caring can create higher patient satisfaction.
Our Approach
Our Story
Our Story
Karen Hopman, Total Practice Optimization founder has been serving the medical practice market for 30+ years! Starting as a medical receptionist and advancing to a Practice Administrator. Experienced in System implementations, restructuring billing departments as well as reducing operational expenses at various practices. She is a Certified Medical Practice Executive (CMPE), a member of Medical Group Management Association and Past President of Michigan Medical Group Management Association.
Meet the Team
Our team brings many strengths to your organization. With over 30 years of knowledge and experience we can help your practice create processes that will enable you to perform your daily functions while lessening the administrative burdens you encounter now.
Karen Hopman, BS, CMPE
Founder & CEO
Karen has a Bachelor's Degree from Central Michigan University in Business Administration and is a Certified Medical Practice Administrator through Medical Group Management Association. Working in the medical field for over 30 years. She has worked in most areas of a medical practice including 20 years in a Billing/Receivables Management position. She has many years of Practice Management and EHR System implementations with multiple systems.
Cynthia Chase, BS
Financial Consultant
Cindy has her Bachelor's Degree in Business Administration from University of Phoenix. Working for a Certified Public Account for more than 18 years, Cindy brings a solid understanding of financial work flow, cost savings, tax and cash flow planning to the equation. She is also experienced with tax preparation, accounts payable and currently works with medical practices as a financial consultant and over 18 years of experience in reviewing and auditing business finances. “Our clients work hard for their money, I take great pride in helping retain their revenue.”
Lets get started!
Our team is ready to meet with you, discuss your needs and identify opportunity. We have experience in many different areas of medical practices and would love share what we've learned with you! Our goal is simple, empowering your practice to care better!