There are opportunities to bill for patient care when the patient is not present in the office. A few codes that you should look into would be the “Care plan Oversight codes” 99340, 99375, 99378 or 99380. There is also a newly reimbursed code by Medicare of Advanced Care Planning code of 99497 if a provider discussing end of life issues with a family member for more than 16 minutes.
More information can be found on ACP in the MedLearn Matters article dated February 10, 2017.